{"id":52,"date":"2025-11-22T07:00:46","date_gmt":"2025-11-22T07:00:46","guid":{"rendered":"https:\/\/tohachisz.com\/?page_id=52"},"modified":"2026-04-23T02:36:34","modified_gmt":"2026-04-23T02:36:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/tohachisz.com\/zh\/faq\/","title":{"rendered":"\u5e38\u898b\u554f\u984c\u00a0"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<!DOCTYPE html><!-- [et_pb_line_break_holder] --><html lang=\"en\"><!-- [et_pb_line_break_holder] --><head><!-- [et_pb_line_break_holder] -->    <meta charset=\"UTF-8\"><!-- [et_pb_line_break_holder] -->    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"><!-- [et_pb_line_break_holder] -->    <title>FAQ | Support Center &#8211; Tohachi<\/title><!-- [et_pb_line_break_holder] -->    <meta name=\"description\" content=\"\u6709\u95dc Tohachi \u6309\u6469\u5668\u88fd\u9020\u670d\u52d9\u7684\u5e38\u898b\u554f\u984c\u3002\u5c0b\u627e\u6709\u95dc MOQ\u3001\u904b\u9001\u3001\u5ba2\u88fd\u5316\u548c\u4fdd\u56fa\u7684\u7b54\u6848\u3002.\"><!-- [et_pb_line_break_holder] -->    <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script><!-- [et_pb_line_break_holder] -->    <link href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0\/css\/all.min.css\" rel=\"stylesheet\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<style><!-- [et_pb_line_break_holder] -->        @import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@300;400;600;700&family=Playfair+Display:wght@700&display=swap');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        :root {<!-- [et_pb_line_break_holder] -->            --primary: #D4AF37; \/* Gold *\/<!-- [et_pb_line_break_holder] -->            --dark: #111827;    \/* Deep Black *\/<!-- [et_pb_line_break_holder] -->            --light: #F9FAFB;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        body {<!-- [et_pb_line_break_holder] -->            font-family: 'Inter', sans-serif;<!-- [et_pb_line_break_holder] -->            color: #333;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        h1, h2, h3, h4 {<!-- [et_pb_line_break_holder] -->            font-family: 'Playfair Display', serif;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .faq-hero-bg {<!-- [et_pb_line_break_holder] -->            \/* Updated background: Light overlay for dark text readability *\/<!-- [et_pb_line_break_holder] -->            background: linear-gradient(rgba(255, 255, 255, 0.8), rgba(255, 255, 255, 0.8)), url('https:\/\/images.unsplash.com\/photo-1486312338219-ce68d2c6f44d?ixlib=rb-1.2.1&auto=format&fit=crop&w=1950&q=80');<!-- [et_pb_line_break_holder] -->            background-size: cover;<!-- [et_pb_line_break_holder] -->            background-position: center;<!-- [et_pb_line_break_holder] -->            background-attachment: fixed;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        \/* Accordion Styles *\/<!-- [et_pb_line_break_holder] -->        .faq-item {<!-- [et_pb_line_break_holder] -->            border: 1px solid #e5e7eb;<!-- [et_pb_line_break_holder] -->            border-radius: 0.5rem;<!-- [et_pb_line_break_holder] -->            margin-bottom: 1rem;<!-- [et_pb_line_break_holder] -->            transition: all 0.3s ease;<!-- [et_pb_line_break_holder] -->            background-color: white;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .faq-item:hover {<!-- [et_pb_line_break_holder] -->            border-color: var(--primary);<!-- [et_pb_line_break_holder] -->            box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .faq-question {<!-- [et_pb_line_break_holder] -->            width: 100%;<!-- [et_pb_line_break_holder] -->            text-align: left;<!-- [et_pb_line_break_holder] -->            padding: 1.5rem;<!-- [et_pb_line_break_holder] -->            font-weight: 600;<!-- [et_pb_line_break_holder] -->            color: var(--dark);<!-- [et_pb_line_break_holder] -->            display: flex;<!-- [et_pb_line_break_holder] -->            justify-content: space-between;<!-- [et_pb_line_break_holder] -->            align-items: center;<!-- [et_pb_line_break_holder] -->            cursor: pointer;<!-- [et_pb_line_break_holder] -->            outline: none;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .faq-question:hover {<!-- [et_pb_line_break_holder] -->            color: #b39028;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .faq-answer {<!-- [et_pb_line_break_holder] -->            max-height: 0;<!-- [et_pb_line_break_holder] -->            overflow: hidden;<!-- [et_pb_line_break_holder] -->            transition: max-height 0.4s ease-out;<!-- [et_pb_line_break_holder] -->            background-color: #f9fafb;<!-- [et_pb_line_break_holder] -->            border-radius: 0 0 0.5rem 0.5rem;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .faq-answer p {<!-- [et_pb_line_break_holder] -->            padding: 1.5rem;<!-- [et_pb_line_break_holder] -->            color: #4b5563;<!-- [et_pb_line_break_holder] -->            line-height: 1.6;<!-- [et_pb_line_break_holder] -->            font-size: 0.95rem;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .icon-plus {<!-- [et_pb_line_break_holder] -->            transition: transform 0.3s ease;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .faq-item.active .icon-plus {<!-- [et_pb_line_break_holder] -->            transform: rotate(45deg);<!-- [et_pb_line_break_holder] -->            color: var(--primary);<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .faq-item.active .faq-answer {<!-- [et_pb_line_break_holder] -->            max-height: 300px; \/* Arbitrary large height *\/<!-- [et_pb_line_break_holder] -->            border-top: 1px solid #e5e7eb;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        .category-btn {<!-- [et_pb_line_break_holder] -->            transition: all 0.3s;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] -->        <!-- [et_pb_line_break_holder] -->        .category-btn.active {<!-- [et_pb_line_break_holder] -->            background-color: var(--primary);<!-- [et_pb_line_break_holder] -->            color: white;<!-- [et_pb_line_break_holder] -->            border-color: var(--primary);<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] -->        <!-- [et_pb_line_break_holder] -->        .category-btn:hover:not(.active) {<!-- [et_pb_line_break_holder] -->            background-color: #f3f4f6;<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] -->    <\/style>\n<p><!-- [et_pb_line_break_holder] --><\/head><!-- [et_pb_line_break_holder] --><body class=\"bg-white text-gray-800 flex flex-col min-h-screen\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Top Bar --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bg-gray-900 text-gray-300 py-2 text-sm\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"container mx-auto px-6 flex justify-between items-center flex-wrap\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"flex space-x-4\"><!-- [et_pb_line_break_holder] -->                <a href=\"mailto:info@tohachisz.com\" class=\"hover:text-yellow-500 transition\"><i class=\"fas fa-envelope mr-2 text-yellow-500\"><\/i> info@tohachisz.com<\/a><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"flex space-x-4\"><!-- [et_pb_line_break_holder] -->                <span>\u652f\u63f4\u4e2d\u5fc3<\/span><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Hero Section --><!-- [et_pb_line_break_holder] -->    <\/p>\n<section class=\"faq-hero-bg h-80 flex items-center justify-center text-center px-6\"><!-- [et_pb_line_break_holder] -->        <!-- Changed text color to dark gray\/black --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"max-w-4xl text-gray-900\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<h1 class=\"text-5xl font-bold mb-4\">\u5e38\u898b\u554f\u984c<\/h1>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<p class=\"text-xl text-gray-700\">\u5c0b\u627e\u95dc\u65bc\u6211\u5011\u88fd\u9020\u3001\u8a02\u8cfc\u548c\u904b\u9001\u6d41\u7a0b\u5e38\u898b\u554f\u984c\u7684\u7b54\u6848\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Main FAQ Content --><!-- [et_pb_line_break_holder] -->    <\/p>\n<section class=\"py-20 bg-white\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"container mx-auto px-6 max-w-5xl\"><!-- [et_pb_line_break_holder] -->            <!-- [et_pb_line_break_holder] -->            <!-- Category Filters --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"flex flex-wrap justify-center gap-4 mb-16\" id=\"category-filters\"><!-- [et_pb_line_break_holder] -->                <button class=\"category-btn active px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm\" onclick=\"filterFAQ('all', this)\">\u6240\u6709\u554f\u984c<\/button><!-- [et_pb_line_break_holder] -->                <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('general', this)\">General &#038; Factory<\/button><!-- [et_pb_line_break_holder] -->                <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('oem', this)\">OEM \/ \u5ba2\u88fd\u5316<\/button><!-- [et_pb_line_break_holder] -->                <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('shipping', this)\">Order &#038; Shipping<\/button><!-- [et_pb_line_break_holder] -->                <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('warranty', this)\">Quality &#038; Warranty<\/button><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <!-- FAQ Items --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"faq-list\"><!-- [et_pb_line_break_holder] -->                <!-- [et_pb_line_break_holder] -->                <!-- Category: General & Factory --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"general\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u60a8\u662f\u5de5\u5ee0\u9084\u662f\u8cbf\u6613\u516c\u53f8\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>We are a source manufacturer established in 2013. Our 10,000m\u00b2 factory is located in Shenzhen, China, with over 400 employees and a dedicated R&#038;D team. We welcome clients to visit our facility or schedule a video tour.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"general\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u60a8\u7684\u7522\u54c1\u6709\u54ea\u4e9b\u8a8d\u8b49\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>\u6211\u5011\u7684\u7522\u54c1\u5df2\u901a\u904e\u5168\u7403\u5e02\u5834\u7684\u5168\u9762\u8a8d\u8b49\u3002\u6211\u5011\u64c1\u6709 ISO9001 \u548c BSCI \u5de5\u5ee0\u8a8d\u8b49\u3002\u6211\u5011\u7684\u7522\u54c1\u7b26\u5408 CE\u3001RoHS\u3001FCC\u3001KC\uff08\u97d3\u570b\uff09\u3001PSE\uff08\u65e5\u672c\uff09\u548c UKCA \u6a19\u6e96\u3002\u6211\u5011\u4e5f\u53ef\u91dd\u5c0d\u7279\u5b9a\u578b\u865f\u63d0\u4f9b\u91ab\u7642\u8a2d\u5099\u8a8d\u8b49\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <!-- Category: OEM \/ Customization --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"oem\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u60a8\u662f\u5426\u63d0\u4f9b\u81ea\u6709\u54c1\u724c (OEM) \u670d\u52d9\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>\u662f\u7684\uff0cOEM \u662f\u6211\u5011\u7684\u6838\u5fc3\u696d\u52d9\u3002\u6211\u5011\u53ef\u4ee5\u70ba\u60a8\u91cf\u8eab\u8a02\u505a\u7522\u54c1\u7684\u5546\u6a19 (\u7d72\u5370\u6216\u6a21\u5177)\u3001\u5ba2\u88fd\u5316\u5305\u88dd\u984f\u8272\u548c\u8a2d\u8a08\uff0c\u751a\u81f3\u53ef\u4ee5\u6839\u64da\u60a8\u7684\u8981\u6c42\u4fee\u6539\u7522\u54c1\u529f\u80fd\u6216\u8edf\u9ad4\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"oem\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u4ec0\u9ebc\u662f\u6700\u5c0f\u8a02\u8cfc\u91cf (MOQ)\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>\u5c0d\u65bc\u4e2d\u6027\u5305\u88dd\u7684\u6a19\u6e96\u7522\u54c1\uff0cMOQ \u4f4e\u81f3 50-100 \u4ef6\u3002\u5c0d\u65bc\u81ea\u6709\u54c1\u724c (\u5ba2\u88fd\u5316\u6a19\u8a8c\/\u5305\u88dd)\uff0cMOQ \u901a\u5e38\u5f9e 500-1000 \u4ef6\u958b\u59cb\uff0c\u8996\u578b\u865f\u8907\u96dc\u6027\u800c\u5b9a\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"oem\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u5728\u5927\u91cf\u8a02\u8cfc\u4e4b\u524d\uff0c\u6211\u53ef\u4ee5\u53d6\u5f97\u6a23\u54c1\u55ce\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>\u7d55\u5c0d\u53ef\u4ee5\u3002\u6211\u5011\u9f13\u52f5\u60a8\u6e2c\u8a66\u6211\u5011\u7684\u54c1\u8cea\u3002\u6a23\u54c1\u8a02\u55ae\u6703\u5728 1-3 \u5929\u5167\u5bc4\u51fa\u3002\u7576\u60a8\u4e0b\u5927\u5b97\u8a02\u55ae\u6642\uff0c\u53ef\u9000\u56de\u6a23\u54c1\u8cbb\u7528\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <!-- Category: Order & Shipping --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"shipping\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u751f\u7522\u7684\u524d\u7f6e\u6642\u9593\u662f\u591a\u4e45\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>\u91dd\u5c0d\u6a23\u54c1\u8a02\u55ae\uff1a1-3 \u5929\u3002\u6a19\u6e96\u6279\u91cf\u8a02\u55ae\uff1a15-20 \u5929\u3002\u5b8c\u5168\u5ba2\u88fd\u5316\u7684 OEM \u8a02\u55ae\uff08\u9996\u6b21\u751f\u7522\uff09\uff1a\u7f8e\u5de5\u78ba\u8a8d\u5f8c 30-45 \u5929\u3002\u91cd\u8907\u8a02\u55ae\u901a\u5e38\u8f03\u5feb\uff0820-30 \u5929\uff09\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"shipping\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u60a8\u652f\u63f4\u54ea\u4e9b\u904b\u9001\u689d\u6b3e (Incoterms)\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>\u6211\u5011\u652f\u6301 EXW\u3001FOB\u3001CIF \u548c DDP\uff08\u5df2\u4ed8\u95dc\u7a05\u7684\u9580\u5230\u9580\uff09\u3002\u6211\u5011\u8207\u53ef\u9760\u7684\u8ca8\u904b\u4ee3\u7406\u5408\u4f5c\uff0c\u6839\u64da\u60a8\u7684\u6642\u9593\u548c\u9810\u7b97\uff0c\u900f\u904e\u6d77\u904b\u3001\u7a7a\u904b\u3001\u9435\u8def\u6216\u5feb\u905e\uff08DHL\/FedEx\/UPS\uff09\u904b\u9001\u8ca8\u7269\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"shipping\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u60a8\u7684\u4ed8\u6b3e\u689d\u4ef6\u662f\u4ec0\u9ebc\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>\u6211\u5011\u7684\u6a19\u6e96\u4ed8\u6b3e\u65b9\u5f0f\u70ba T\/T\uff08\u9280\u884c\u8f49\u5e33\uff09\uff1a30% \u8a02\u91d1\u958b\u59cb\u751f\u7522\uff0c70% \u9918\u6b3e\u5728\u51fa\u8ca8\u524d\u4ed8\u6e05\u3002\u5c0d\u65bc\u9577\u671f\u5408\u4f5c\u5925\u4f34\u6216\u5927\u6279\u91cf\u8a02\u55ae\uff0cL\/C\uff08\u4fe1\u7528\u8b49\uff09\u4e5f\u662f\u53ef\u4ee5\u8b70\u4ed8\u7684\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <!-- Category: Quality & Warranty --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"warranty\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u4f60\u5011\u7684\u4fdd\u56fa\u653f\u7b56\u662f\u4ec0\u9ebc\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>\u6211\u5011\u70ba\u6240\u6709\u7522\u54c1\u63d0\u4f9b\u81ea\u51fa\u8ca8\u65e5\u8d77 12 \u500b\u6708\u7684\u6a19\u6e96\u4fdd\u56fa\u3002\u6211\u5011\u4ee5\u54c1\u8cea\u70ba\u5f8c\u76fe\uff0c\u4e26\u4ee5\u5efa\u7acb\u9577\u671f\u5408\u4f5c\u5925\u4f34\u95dc\u4fc2\u70ba\u76ee\u6a19\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <\/p>\n<div class=\"faq-item\" data-category=\"warranty\"><!-- [et_pb_line_break_holder] -->                    <button class=\"faq-question\"><!-- [et_pb_line_break_holder] -->                        \u60a8\u5982\u4f55\u8655\u7406\u7455\u75b5\u7522\u54c1\uff1f<!-- [et_pb_line_break_holder] -->                        <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] -->                    <\/button><!-- [et_pb_line_break_holder] -->                    <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] -->                        <\/p>\n<p>\u6211\u5011\u7684\u4e0d\u826f\u7387\u6975\u4f4e (&lt;0.5%)\u3002\u4e0d\u904e\uff0c\u5982\u679c\u767c\u751f\u7455\u75b5\uff0c\u6211\u5011\u6703\u5728\u60a8\u4e0b\u6b21\u51fa\u8ca8\u6642\u63d0\u4f9b\u514d\u8cbb\u7684\u5099\u7528\u96f6\u4ef6\u6216\u66ff\u63db\u55ae\u5143\u3002\u5c0d\u65bc\u7dca\u6025\u60c5\u6cc1\uff0c\u6211\u5011\u6703\u8207\u60a8\u4e00\u8d77\u5c0b\u6c42\u5373\u6642\u7684\u89e3\u6c7a\u65b9\u6848\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->                    <\/div>\n<p><!-- [et_pb_line_break_holder] -->                <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Still Need Help? --><!-- [et_pb_line_break_holder] -->    <\/p>\n<section class=\"py-20 bg-gray-50 border-t border-gray-200\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"container mx-auto px-6 text-center\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<h2 class=\"text-3xl font-bold text-gray-900 mb-4\">\u4ecd\u6709\u7591\u554f\uff1f<\/h2>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<p class=\"text-gray-600 mb-8 max-w-2xl mx-auto\">Can&#8217;t find the answer you&#8217;re looking for? Please chat to our friendly team.<\/p>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"flex justify-center gap-4\"><!-- [et_pb_line_break_holder] -->                <a href=\"contact.html\" class=\"bg-yellow-600 text-white px-8 py-3 rounded hover:bg-yellow-700 transition font-bold\">\u806f\u7d61\u6211\u5011<\/a><!-- [et_pb_line_break_holder] -->                <a href=\"mailto:info@tohachisz.com\" class=\"bg-white border border-gray-300 text-gray-700 px-8 py-3 rounded hover:bg-gray-50 transition font-bold\">\u96fb\u5b50\u90f5\u4ef6\u652f\u63f4<\/a><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- Footer --><!-- [et_pb_line_break_holder] -->    <\/p>\n<footer class=\"bg-gray-900 text-white py-12 border-t border-gray-800 mt-auto\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"container mx-auto px-6 text-center\"><!-- [et_pb_line_break_holder] -->            <\/p>\n<h2 class=\"text-2xl font-bold mb-4 tracking-widest\">TOHACHI<\/h2>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<p class=\"text-gray-400 mb-8 text-sm\">\u8de8\u8d8a\u820a\u754c\u9650\uff0c\u5275\u9020\u65b0\u50f9\u503c\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"text-xs text-gray-500\"><!-- [et_pb_line_break_holder] -->                <\/p>\n<p>\u00a9 2025 \u6df1\u5733\u5e02\u6771\u516b\u5be6\u696d\u6709\u9650\u516c\u53f8\u3002\u4fdd\u7559\u6240\u6709\u6b0a\u5229\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/footer>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- FAQ Logic Script --><!-- [et_pb_line_break_holder] -->    <script><!-- [et_pb_line_break_holder] -->        \/\/ Accordion Functionality<!-- [et_pb_line_break_holder] -->        const questions = document.querySelectorAll('.faq-question');<!-- [et_pb_line_break_holder] -->        <!-- [et_pb_line_break_holder] -->        questions.forEach(question => {<!-- [et_pb_line_break_holder] -->            question.addEventListener('click', () => {<!-- [et_pb_line_break_holder] -->                const item = question.parentElement;<!-- [et_pb_line_break_holder] -->                const isActive = item.classList.contains('active');<!-- [et_pb_line_break_holder] -->                <!-- [et_pb_line_break_holder] -->                \/\/ Close all other items<!-- [et_pb_line_break_holder] -->                document.querySelectorAll('.faq-item').forEach(i => {<!-- [et_pb_line_break_holder] -->                    i.classList.remove('active');<!-- [et_pb_line_break_holder] -->                });<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                \/\/ Toggle current item<!-- [et_pb_line_break_holder] -->                if (!isActive) {<!-- [et_pb_line_break_holder] -->                    item.classList.add('active');<!-- [et_pb_line_break_holder] -->                }<!-- [et_pb_line_break_holder] -->            });<!-- [et_pb_line_break_holder] -->        });<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        \/\/ Category Filtering Logic<!-- [et_pb_line_break_holder] -->        function filterFAQ(category, btnElement) {<!-- [et_pb_line_break_holder] -->            \/\/ Update Button Styles<!-- [et_pb_line_break_holder] -->            document.querySelectorAll('.category-btn').forEach(btn => {<!-- [et_pb_line_break_holder] -->                btn.classList.remove('active');<!-- [et_pb_line_break_holder] -->                btn.classList.add('text-gray-600'); \/\/ Reset to inactive text color<!-- [et_pb_line_break_holder] -->                btn.classList.remove('text-white');<!-- [et_pb_line_break_holder] -->            });<!-- [et_pb_line_break_holder] -->            btnElement.classList.add('active');<!-- [et_pb_line_break_holder] -->            btnElement.classList.remove('text-gray-600');<!-- [et_pb_line_break_holder] -->            <!-- [et_pb_line_break_holder] -->            \/\/ Filter Items<!-- [et_pb_line_break_holder] -->            const items = document.querySelectorAll('.faq-item');<!-- [et_pb_line_break_holder] -->            items.forEach(item => {<!-- [et_pb_line_break_holder] -->                if (category === 'all' || item.dataset.category === category) {<!-- [et_pb_line_break_holder] -->                    item.style.display = 'block';<!-- [et_pb_line_break_holder] -->                    \/\/ Slight animation for reappearing items<!-- [et_pb_line_break_holder] -->                    setTimeout(() => item.style.opacity = '1', 50);<!-- [et_pb_line_break_holder] -->                } else {<!-- [et_pb_line_break_holder] -->                    item.style.display = 'none';<!-- [et_pb_line_break_holder] -->                    item.style.opacity = '0';<!-- [et_pb_line_break_holder] -->                }<!-- [et_pb_line_break_holder] -->            });<!-- [et_pb_line_break_holder] -->        }<!-- [et_pb_line_break_holder] -->    <\/script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/body><!-- [et_pb_line_break_holder] --><\/html>[\/et_pb_fullwidth_code][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;] FAQ | Support Center &#8211; Tohachi info@tohachisz.com Support Center Frequently Asked Questions Find answers to common questions about our manufacturing, ordering, and shipping processes. All Questions General &#038; Factory OEM \/ Customization Order &#038; Shipping Quality &#038; Warranty Are you a factory or a trading [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tohachisz.com\/zh\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tohachisz.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tohachisz.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tohachisz.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tohachisz.com\/zh\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":35,"href":"https:\/\/tohachisz.com\/zh\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":2018,"href":"https:\/\/tohachisz.com\/zh\/wp-json\/wp\/v2\/pages\/52\/revisions\/2018"}],"wp:attachment":[{"href":"https:\/\/tohachisz.com\/zh\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}