{"id":52,"date":"2025-11-22T07:00:46","date_gmt":"2025-11-22T07:00:46","guid":{"rendered":"https:\/\/tohachisz.com\/?page_id=52"},"modified":"2026-04-23T02:36:34","modified_gmt":"2026-04-23T02:36:34","slug":"%e3%82%88%e3%81%8f%e3%81%82%e3%82%8b%e8%b3%aa%e5%95%8f","status":"publish","type":"page","link":"https:\/\/tohachisz.com\/ja\/%e3%82%88%e3%81%8f%e3%81%82%e3%82%8b%e8%b3%aa%e5%95%8f\/","title":{"rendered":"\u3088\u304f\u3042\u308b\u3054\u8cea\u554f\u00a0"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_code _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″] FAQ | Support Center – Tohachi<\/title><!-- [et_pb_line_break_holder] --> <meta name=\"description\" content=\"\u30c8\u30fc\u30cf\u30c1\u306e\u30de\u30c3\u30b5\u30fc\u30b8\u6a5f\u88fd\u9020\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f\u3002MOQ\u3001\u51fa\u8377\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3001\u4fdd\u8a3c\u306b\u95a2\u3059\u308b\u56de\u7b54\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002.\"><!-- [et_pb_line_break_holder] --> <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script><!-- [et_pb_line_break_holder] --> <link href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0\/css\/all.min.css\" rel=\"stylesheet\"><!-- [et_pb_line_break_holder] --> <\/p>\n<style><!-- [et_pb_line_break_holder] --> @import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@300;400;600;700&family=Playfair+Display:wght@700&display=swap');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> :root {<!-- [et_pb_line_break_holder] --> --primary: #D4AF37; \/* Gold *\/<!-- [et_pb_line_break_holder] --> --dark: #111827; \/* Deep Black *\/<!-- [et_pb_line_break_holder] --> --light: #F9FAFB;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> body {<!-- [et_pb_line_break_holder] --> font-family: 'Inter', sans-serif;<!-- [et_pb_line_break_holder] --> color: #333;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> h1, h2, h3, h4 {<!-- [et_pb_line_break_holder] --> font-family: 'Playfair Display', serif;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-hero-bg {<!-- [et_pb_line_break_holder] --> \/* Updated background: Light overlay for dark text readability *\/<!-- [et_pb_line_break_holder] --> background: linear-gradient(rgba(255, 255, 255, 0.8), rgba(255, 255, 255, 0.8)), url('https:\/\/images.unsplash.com\/photo-1486312338219-ce68d2c6f44d?ixlib=rb-1.2.1&auto=format&fit=crop&w=1950&q=80');<!-- [et_pb_line_break_holder] --> background-size: cover;<!-- [et_pb_line_break_holder] --> background-position: center;<!-- [et_pb_line_break_holder] --> background-attachment: fixed;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> \/* Accordion Styles *\/<!-- [et_pb_line_break_holder] --> .faq-item {<!-- [et_pb_line_break_holder] --> border: 1px solid #e5e7eb;<!-- [et_pb_line_break_holder] --> border-radius: 0.5rem;<!-- [et_pb_line_break_holder] --> margin-bottom: 1rem;<!-- [et_pb_line_break_holder] --> transition: all 0.3s ease;<!-- [et_pb_line_break_holder] --> background-color: white;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-item:hover {<!-- [et_pb_line_break_holder] --> border-color: var(--primary);<!-- [et_pb_line_break_holder] --> box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-question {<!-- [et_pb_line_break_holder] --> width: 100%;<!-- [et_pb_line_break_holder] --> text-align: left;<!-- [et_pb_line_break_holder] --> padding: 1.5rem;<!-- [et_pb_line_break_holder] --> font-weight: 600;<!-- [et_pb_line_break_holder] --> color: var(--dark);<!-- [et_pb_line_break_holder] --> display: flex;<!-- [et_pb_line_break_holder] --> justify-content: space-between;<!-- [et_pb_line_break_holder] --> align-items: center;<!-- [et_pb_line_break_holder] --> cursor: pointer;<!-- [et_pb_line_break_holder] --> outline: none;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-question:hover {<!-- [et_pb_line_break_holder] --> color: #b39028;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-answer {<!-- [et_pb_line_break_holder] --> max-height: 0;<!-- [et_pb_line_break_holder] --> overflow: hidden;<!-- [et_pb_line_break_holder] --> transition: max-height 0.4s ease-out;<!-- [et_pb_line_break_holder] --> background-color: #f9fafb;<!-- [et_pb_line_break_holder] --> border-radius: 0 0 0.5rem 0.5rem;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-answer p {<!-- [et_pb_line_break_holder] --> padding: 1.5rem;<!-- [et_pb_line_break_holder] --> color: #4b5563;<!-- [et_pb_line_break_holder] --> line-height: 1.6;<!-- [et_pb_line_break_holder] --> font-size: 0.95rem;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .icon-plus {<!-- [et_pb_line_break_holder] --> transition: transform 0.3s ease;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-item.active .icon-plus {<!-- [et_pb_line_break_holder] --> transform: rotate(45deg);<!-- [et_pb_line_break_holder] --> color: var(--primary);<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-item.active .faq-answer {<!-- [et_pb_line_break_holder] --> max-height: 300px; \/* Arbitrary large height *\/<!-- [et_pb_line_break_holder] --> border-top: 1px solid #e5e7eb;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .category-btn {<!-- [et_pb_line_break_holder] --> transition: all 0.3s;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .category-btn.active {<!-- [et_pb_line_break_holder] --> background-color: var(--primary);<!-- [et_pb_line_break_holder] --> color: white;<!-- [et_pb_line_break_holder] --> border-color: var(--primary);<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .category-btn:hover:not(.active) {<!-- [et_pb_line_break_holder] --> background-color: #f3f4f6;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <\/style>\n<p><!-- [et_pb_line_break_holder] --><\/head><!-- [et_pb_line_break_holder] --><body class=\"bg-white text-gray-800 flex flex-col min-h-screen\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Top Bar --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"bg-gray-900 text-gray-300 py-2 text-sm\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"container mx-auto px-6 flex justify-between items-center flex-wrap\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"flex space-x-4\"><!-- [et_pb_line_break_holder] --> <a href=\"mailto:info@tohachisz.com\" class=\"hover:text-yellow-500 transition\"><i class=\"fas fa-envelope mr-2 text-yellow-500\"><\/i> info@tohachisz.com<\/a><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"flex space-x-4\"><!-- [et_pb_line_break_holder] --> <span>\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc<\/span><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Hero Section --><!-- [et_pb_line_break_holder] --> <\/p>\n<section class=\"faq-hero-bg h-80 flex items-center justify-center text-center px-6\"><!-- [et_pb_line_break_holder] --> <!-- Changed text color to dark gray\/black --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"max-w-4xl text-gray-900\"><!-- [et_pb_line_break_holder] --> <\/p>\n<h1 class=\"text-5xl font-bold mb-4\">\u3088\u304f\u3042\u308b\u8cea\u554f<\/h1>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<p class=\"text-xl text-gray-700\">\u5f53\u793e\u306e\u88fd\u9020\u3001\u6ce8\u6587\u3001\u51fa\u8377\u30d7\u30ed\u30bb\u30b9\u306b\u95a2\u3059\u308b\u4e00\u822c\u7684\u306a\u8cea\u554f\u306b\u5bfe\u3059\u308b\u56de\u7b54\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Main FAQ Content --><!-- [et_pb_line_break_holder] --> <\/p>\n<section class=\"py-20 bg-white\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"container mx-auto px-6 max-w-5xl\"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- Category Filters --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"flex flex-wrap justify-center gap-4 mb-16\" id=\"category-filters\"><!-- [et_pb_line_break_holder] --> <button class=\"category-btn active px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm\" onclick=\"filterFAQ('all', this)\">\u3059\u3079\u3066\u306e\u8cea\u554f<\/button><!-- [et_pb_line_break_holder] --> <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('general', this)\">General & Factory<\/button><!-- [et_pb_line_break_holder] --> <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('oem', this)\">OEM\/\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/button><!-- [et_pb_line_break_holder] --> <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('shipping', this)\">Order & Shipping<\/button><!-- [et_pb_line_break_holder] --> <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('warranty', this)\">Quality & Warranty<\/button><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- FAQ Items --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-list\"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- Category: General & Factory --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"general\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u5de5\u5834\u3067\u3059\u304b\u3001\u305d\u308c\u3068\u3082\u5546\u793e\u3067\u3059\u304b\uff1f<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>We are a source manufacturer established in 2013. Our 10,000m\u00b2 factory is located in Shenzhen, China, with over 400 employees and a dedicated R&D team. We welcome clients to visit our facility or schedule a video tour.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"general\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u5fa1\u793e\u306e\u88fd\u54c1\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u8a8d\u8a3c\u304c\u3042\u308a\u307e\u3059\u304b\uff1f<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u5f53\u793e\u306e\u88fd\u54c1\u306f\u3001\u4e16\u754c\u5e02\u5834\u5411\u3051\u306b\u5b8c\u5168\u306b\u8a8d\u8a3c\u3055\u308c\u3066\u3044\u307e\u3059\u3002ISO9001\u304a\u3088\u3073BSCI\u306e\u5de5\u5834\u8a8d\u8a3c\u3092\u53d6\u5f97\u3057\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306e\u88fd\u54c1\u306f\u3001CE\u3001RoHS\u3001FCC\u3001KC\uff08\u97d3\u56fd\uff09\u3001PSE\uff08\u65e5\u672c\uff09\u3001UKCA\u898f\u683c\u306b\u6e96\u62e0\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u7279\u5b9a\u306e\u30e2\u30c7\u30eb\u306b\u3064\u3044\u3066\u306f\u3001\u533b\u7642\u6a5f\u5668\u8a8d\u8a3c\u3082\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Category: OEM \/ Customization --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"oem\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u30d6\u30e9\u30f3\u30c9\uff08OEM\uff09\u30b5\u30fc\u30d3\u30b9\u306f\u3042\u308a\u307e\u3059\u304b\uff1f<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u306f\u3044\u3001OEM\u306f\u79c1\u305f\u3061\u306e\u30b3\u30a2\u30d3\u30b8\u30cd\u30b9\u3067\u3059\u3002\u79c1\u9054\u306f\u3042\u306a\u305f\u306e\u30ed\u30b4\uff08\u30b7\u30eb\u30af\u30b9\u30af\u30ea\u30fc\u30f3\u304b\u578b\uff09\u3067\u30d7\u30ed\u30c0\u30af\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3001\u5305\u88c5\u306e\u8272\u304a\u3088\u3073\u8a2d\u8a08\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3001\u305d\u3057\u3066\u3042\u306a\u305f\u306e\u6761\u4ef6\u306b\u57fa\u3065\u3044\u3066\u30d7\u30ed\u30c0\u30af\u30c8\u6a5f\u80fd\u304b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5909\u66f4\u3057\u3066\u3082\u3044\u3044\u3067\u3059\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"oem\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u6700\u5c0f\u767a\u6ce8\u91cf\uff08MOQ\uff09\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u4e2d\u7acb\u7684\u306a\u30d1\u30c3\u30b1\u30fc\u30b8\u306e\u6a19\u6e96\u7684\u306a\u88fd\u54c1\u306e\u5834\u5408\u3001MOQ\u306f50\uff5e100\u500b\u3068\u4f4e\u304f\u306a\u308a\u307e\u3059\u3002\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u30fb\u30ec\u30fc\u30d9\u30eb\uff08\u30ab\u30b9\u30bf\u30e0\u30fb\u30ed\u30b4\uff0f\u30d1\u30c3\u30b1\u30fc\u30b8\uff09\u306e\u5834\u5408\u3001\u30e2\u30c7\u30eb\u306e\u8907\u96d1\u3055\u306b\u3082\u3088\u308a\u307e\u3059\u304c\u3001MOQ\u306f\u901a\u5e38500\uff5e1000\u500b\u304b\u3089\u3068\u306a\u308a\u307e\u3059\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"oem\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u5927\u91cf\u6ce8\u6587\u306e\u524d\u306b\u30b5\u30f3\u30d7\u30eb\u3092\u3082\u3089\u3046\u3053\u3068\u306f\u3067\u304d\u307e\u3059\u304b\uff1f<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u3082\u3061\u308d\u3093\u3067\u3059\u3002\u305c\u3072\u5f53\u793e\u306e\u54c1\u8cea\u3092\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u3002\u30b5\u30f3\u30d7\u30eb\u6ce8\u6587\u306f1\uff5e3\u65e5\u4ee5\u5185\u306b\u767a\u9001\u3055\u308c\u307e\u3059\u3002\u30b5\u30f3\u30d7\u30eb\u8cbb\u7528\u306f\u3001\u305d\u306e\u5f8c\u306e\u5927\u91cf\u6ce8\u6587\u306e\u969b\u306b\u8fd4\u91d1\u3055\u308c\u307e\u3059\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Category: Order & Shipping --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"shipping\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u751f\u7523\u307e\u3067\u306e\u30ea\u30fc\u30c9\u30bf\u30a4\u30e0\u306f\u3069\u306e\u304f\u3089\u3044\u3067\u3059\u304b\uff1f<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u30b5\u30f3\u30d7\u30eb\u6ce8\u6587\u306e\u5834\u5408\uff1a1-3 \u65e5\u3002\u6a19\u6e96\u7684\u306a\u5927\u91cf\u6ce8\u6587\u306e\u5834\u5408\uff1a15-20\u65e5\u3002\u5b8c\u5168\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305fOEM\u6ce8\u6587\u306e\u5834\u5408\uff08\u6700\u521d\u306e\u5b9f\u884c\uff09\uff1a\u30a2\u30fc\u30c8\u30ef\u30fc\u30af\u78ba\u8a8d\u5f8c30\uff5e45\u65e5\u3002\u30ea\u30d4\u30fc\u30c8\u30aa\u30fc\u30c0\u30fc\u306f\u901a\u5e38\u3088\u308a\u65e9\u304f\u306a\u308a\u307e\u3059\uff0820\uff5e30\u65e5\uff09\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"shipping\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u3069\u306e\u3088\u3046\u306a\u914d\u9001\u6761\u4ef6\uff08\u30a4\u30f3\u30b3\u30bf\u30fc\u30e0\u30ba\uff09\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u304b\uff1f<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>EXW\u3001FOB\u3001CIF\u3001DDP\uff08Door to Door\u3001\u95a2\u7a0e\u652f\u6255\u3044\u6e08\u307f\uff09\u306b\u5bfe\u5fdc\u3057\u3066\u304a\u308a\u307e\u3059\u3002\u4fe1\u983c\u3067\u304d\u308b\u904b\u9001\u696d\u8005\u3068\u5354\u529b\u3057\u3001\u304a\u5ba2\u69d8\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3068\u3054\u4e88\u7b97\u306b\u5fdc\u3058\u3066\u3001\u6d77\u4e0a\u3001\u822a\u7a7a\u3001\u9244\u9053\u3001\u30a8\u30af\u30b9\u30d7\u30ec\u30b9\uff08DHL\/FedEx\/UPS\uff09\u3067\u767a\u9001\u3044\u305f\u3057\u307e\u3059\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"shipping\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u652f\u6255\u3044\u6761\u4ef6\u306f\uff1f<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u79c1\u9054\u306e\u6a19\u6e96\u7684\u306a\u652f\u6255\u306e\u8a00\u8449\u306f T\/T \uff08\u9280\u884c\u632f\u66ff\uff09\u3067\u3059\uff1a30%\u306e\u30c7\u30dd\u30b8\u30c3\u30c8\u3067\u751f\u7523\u3092\u958b\u59cb\u3057\u300170%\u306e\u30d0\u30e9\u30f3\u30b9\u3067\u51fa\u8377\u3057\u307e\u3059\u3002\u9577\u671f\u30d1\u30fc\u30c8\u30ca\u30fc\u307e\u305f\u306f\u5927\u91cf\u6ce8\u6587\u306e\u5834\u5408\u3001L\/C\uff08\u4fe1\u7528\u72b6\uff09\u3082\u4ea4\u6e09\u53ef\u80fd\u3067\u3059\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Category: Quality & Warranty --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"warranty\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u4fdd\u8a3c\u30dd\u30ea\u30b7\u30fc\u306b\u3064\u3044\u3066\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u5f53\u793e\u3067\u306f\u3001\u51fa\u8377\u65e5\u304b\u308912\u30f6\u6708\u9593\u306e\u6a19\u6e96\u4fdd\u8a3c\u3092\u3059\u3079\u3066\u306e\u88fd\u54c1\u306b\u304a\u4ed8\u3051\u3057\u3066\u3044\u307e\u3059\u3002\u79c1\u305f\u3061\u306f\u54c1\u8cea\u3092\u4fdd\u8a3c\u3057\u3001\u9577\u671f\u7684\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"warranty\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> \u4e0d\u826f\u54c1\u3078\u306e\u5bfe\u5fdc\u306f\uff1f<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u5f53\u793e\u306e\u4e0d\u826f\u54c1\u7387\u306f\u6975\u3081\u3066\u4f4e\u3044(<0.5%) due to strict QC. However, if defects occur, we provide free spare parts or replacement units in your next shipment. For urgent cases, we will work with you to find an immediate solution.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Still Need Help? --><!-- [et_pb_line_break_holder] --> <\/p>\n<section class=\"py-20 bg-gray-50 border-t border-gray-200\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"container mx-auto px-6 text-center\"><!-- [et_pb_line_break_holder] --> <\/p>\n<h2 class=\"text-3xl font-bold text-gray-900 mb-4\">\u307e\u3060\u8cea\u554f\u304c\u3042\u308a\u307e\u3059\u304b\uff1f<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<p class=\"text-gray-600 mb-8 max-w-2xl mx-auto\">Can’t find the answer you’re looking for? Please chat to our friendly team.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"flex justify-center gap-4\"><!-- [et_pb_line_break_holder] --> <a href=\"contact.html\" class=\"bg-yellow-600 text-white px-8 py-3 rounded hover:bg-yellow-700 transition font-bold\">\u304a\u554f\u3044\u5408\u308f\u305b<\/a><!-- [et_pb_line_break_holder] --> <a href=\"mailto:info@tohachisz.com\" class=\"bg-white border border-gray-300 text-gray-700 px-8 py-3 rounded hover:bg-gray-50 transition font-bold\">\u30e1\u30fc\u30eb\u30b5\u30dd\u30fc\u30c8<\/a><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Footer --><!-- [et_pb_line_break_holder] --> <\/p>\n<footer class=\"bg-gray-900 text-white py-12 border-t border-gray-800 mt-auto\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"container mx-auto px-6 text-center\"><!-- [et_pb_line_break_holder] --> <\/p>\n<h2 class=\"text-2xl font-bold mb-4 tracking-widest\">\u30c8\u30fc\u30cf\u30c1<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<p class=\"text-gray-400 mb-8 text-sm\">\u53e4\u3044\u5883\u754c\u3092\u8d8a\u3048\u3001\u65b0\u3057\u3044\u4fa1\u5024\u3092\u5275\u9020\u3059\u308b\u3002<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"text-xs text-gray-500\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u00a9 2025 Shenzhen Tohachi Industrial Co.\u7121\u65ad\u8907\u5199\u30fb\u8ee2\u8f09\u3092\u7981\u3058\u307e\u3059\u3002<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/footer>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- FAQ Logic Script --><!-- [et_pb_line_break_holder] --> <script><!-- [et_pb_line_break_holder] --> \/\/ Accordion Functionality<!-- [et_pb_line_break_holder] --> const questions = document.querySelectorAll('.faq-question');<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> questions.forEach(question => {<!-- [et_pb_line_break_holder] --> question.addEventListener('click', () => {<!-- [et_pb_line_break_holder] --> const item = question.parentElement;<!-- [et_pb_line_break_holder] --> const isActive = item.classList.contains('active');<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> \/\/ Close all other items<!-- [et_pb_line_break_holder] --> document.querySelectorAll('.faq-item').forEach(i => {<!-- [et_pb_line_break_holder] --> i.classList.remove('active');<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> \/\/ Toggle current item<!-- [et_pb_line_break_holder] --> if (!isActive) {<!-- [et_pb_line_break_holder] --> item.classList.add('active');<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> \/\/ Category Filtering Logic<!-- [et_pb_line_break_holder] --> function filterFAQ(category, btnElement) {<!-- [et_pb_line_break_holder] --> \/\/ Update Button Styles<!-- [et_pb_line_break_holder] --> document.querySelectorAll('.category-btn').forEach(btn => {<!-- [et_pb_line_break_holder] --> btn.classList.remove('active');<!-- [et_pb_line_break_holder] --> btn.classList.add('text-gray-600'); \/\/ Reset to inactive text color<!-- [et_pb_line_break_holder] --> btn.classList.remove('text-white');<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> btnElement.classList.add('active');<!-- [et_pb_line_break_holder] --> btnElement.classList.remove('text-gray-600');<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> \/\/ Filter Items<!-- [et_pb_line_break_holder] --> const items = document.querySelectorAll('.faq-item');<!-- [et_pb_line_break_holder] --> items.forEach(item => {<!-- [et_pb_line_break_holder] --> if (category === 'all' || item.dataset.category === category) {<!-- [et_pb_line_break_holder] --> item.style.display = 'block';<!-- [et_pb_line_break_holder] --> \/\/ Slight animation for reappearing items<!-- [et_pb_line_break_holder] --> setTimeout(() => item.style.opacity = '1', 50);<!-- [et_pb_line_break_holder] --> } else {<!-- [et_pb_line_break_holder] --> item.style.display = 'none';<!-- [et_pb_line_break_holder] --> item.style.opacity = '0';<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <\/script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/body><!-- [et_pb_line_break_holder] --><\/html>[\/et_pb_fullwidth_code][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_code _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″] FAQ | Support Center – Tohachi info@tohachisz.com Support Center Frequently Asked Questions Find answers to common questions about our manufacturing, ordering, and shipping processes. All Questions General & Factory OEM \/ Customization Order & Shipping Quality & Warranty Are you a factory or a trading company? We are a source manufacturer established in 2013. Our 10,000m\u00b2 factory is located in Shenzhen, China, with over 400 employees and a dedicated R&D team. We welcome clients to visit our facility or schedule a video tour. What certifications do your products have? Our products are fully certified for global markets. We hold ISO9001 […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tohachisz.com\/ja\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tohachisz.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tohachisz.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tohachisz.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tohachisz.com\/ja\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":35,"href":"https:\/\/tohachisz.com\/ja\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":2018,"href":"https:\/\/tohachisz.com\/ja\/wp-json\/wp\/v2\/pages\/52\/revisions\/2018"}],"wp:attachment":[{"href":"https:\/\/tohachisz.com\/ja\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}