{"id":52,"date":"2025-11-22T07:00:46","date_gmt":"2025-11-22T07:00:46","guid":{"rendered":"https:\/\/tohachisz.com\/?page_id=52"},"modified":"2026-04-23T02:36:34","modified_gmt":"2026-04-23T02:36:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/tohachisz.com\/cs\/faq\/","title":{"rendered":"\u010cASTO KLADEN\u00c9 DOTAZY\u00a0"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_code _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″] FAQ | Support Center – Tohachi<\/title><!-- [et_pb_line_break_holder] --> <meta name=\"description\" content=\"Frequently Asked Questions about Tohachi's massager manufacturing services. Find answers regarding MOQ, shipping, customization, and warranty.\"><!-- [et_pb_line_break_holder] --> <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script><!-- [et_pb_line_break_holder] --> <link href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0\/css\/all.min.css\" rel=\"stylesheet\"><!-- [et_pb_line_break_holder] --> <\/p>\n<style><!-- [et_pb_line_break_holder] --> @import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@300;400;600;700&family=Playfair+Display:wght@700&display=swap');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> :root {<!-- [et_pb_line_break_holder] --> --primary: #D4AF37; \/* Gold *\/<!-- [et_pb_line_break_holder] --> --dark: #111827; \/* Deep Black *\/<!-- [et_pb_line_break_holder] --> --light: #F9FAFB;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> body {<!-- [et_pb_line_break_holder] --> font-family: 'Inter', sans-serif;<!-- [et_pb_line_break_holder] --> color: #333;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> h1, h2, h3, h4 {<!-- [et_pb_line_break_holder] --> font-family: 'Playfair Display', serif;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-hero-bg {<!-- [et_pb_line_break_holder] --> \/* Updated background: Light overlay for dark text readability *\/<!-- [et_pb_line_break_holder] --> background: linear-gradient(rgba(255, 255, 255, 0.8), rgba(255, 255, 255, 0.8)), url('https:\/\/images.unsplash.com\/photo-1486312338219-ce68d2c6f44d?ixlib=rb-1.2.1&auto=format&fit=crop&w=1950&q=80');<!-- [et_pb_line_break_holder] --> background-size: cover;<!-- [et_pb_line_break_holder] --> background-position: center;<!-- [et_pb_line_break_holder] --> background-attachment: fixed;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> \/* Accordion Styles *\/<!-- [et_pb_line_break_holder] --> .faq-item {<!-- [et_pb_line_break_holder] --> border: 1px solid #e5e7eb;<!-- [et_pb_line_break_holder] --> border-radius: 0.5rem;<!-- [et_pb_line_break_holder] --> margin-bottom: 1rem;<!-- [et_pb_line_break_holder] --> transition: all 0.3s ease;<!-- [et_pb_line_break_holder] --> background-color: white;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-item:hover {<!-- [et_pb_line_break_holder] --> border-color: var(--primary);<!-- [et_pb_line_break_holder] --> box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-question {<!-- [et_pb_line_break_holder] --> width: 100%;<!-- [et_pb_line_break_holder] --> text-align: left;<!-- [et_pb_line_break_holder] --> padding: 1.5rem;<!-- [et_pb_line_break_holder] --> font-weight: 600;<!-- [et_pb_line_break_holder] --> color: var(--dark);<!-- [et_pb_line_break_holder] --> display: flex;<!-- [et_pb_line_break_holder] --> justify-content: space-between;<!-- [et_pb_line_break_holder] --> align-items: center;<!-- [et_pb_line_break_holder] --> cursor: pointer;<!-- [et_pb_line_break_holder] --> outline: none;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-question:hover {<!-- [et_pb_line_break_holder] --> color: #b39028;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-answer {<!-- [et_pb_line_break_holder] --> max-height: 0;<!-- [et_pb_line_break_holder] --> overflow: hidden;<!-- [et_pb_line_break_holder] --> transition: max-height 0.4s ease-out;<!-- [et_pb_line_break_holder] --> background-color: #f9fafb;<!-- [et_pb_line_break_holder] --> border-radius: 0 0 0.5rem 0.5rem;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-answer p {<!-- [et_pb_line_break_holder] --> padding: 1.5rem;<!-- [et_pb_line_break_holder] --> color: #4b5563;<!-- [et_pb_line_break_holder] --> line-height: 1.6;<!-- [et_pb_line_break_holder] --> font-size: 0.95rem;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .icon-plus {<!-- [et_pb_line_break_holder] --> transition: transform 0.3s ease;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-item.active .icon-plus {<!-- [et_pb_line_break_holder] --> transform: rotate(45deg);<!-- [et_pb_line_break_holder] --> color: var(--primary);<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .faq-item.active .faq-answer {<!-- [et_pb_line_break_holder] --> max-height: 300px; \/* Arbitrary large height *\/<!-- [et_pb_line_break_holder] --> border-top: 1px solid #e5e7eb;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> .category-btn {<!-- [et_pb_line_break_holder] --> transition: all 0.3s;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .category-btn.active {<!-- [et_pb_line_break_holder] --> background-color: var(--primary);<!-- [et_pb_line_break_holder] --> color: white;<!-- [et_pb_line_break_holder] --> border-color: var(--primary);<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> .category-btn:hover:not(.active) {<!-- [et_pb_line_break_holder] --> background-color: #f3f4f6;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <\/style>\n<p><!-- [et_pb_line_break_holder] --><\/head><!-- [et_pb_line_break_holder] --><body class=\"bg-white text-gray-800 flex flex-col min-h-screen\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Top Bar --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"bg-gray-900 text-gray-300 py-2 text-sm\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"container mx-auto px-6 flex justify-between items-center flex-wrap\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"flex space-x-4\"><!-- [et_pb_line_break_holder] --> <a href=\"mailto:info@tohachisz.com\" class=\"hover:text-yellow-500 transition\"><i class=\"fas fa-envelope mr-2 text-yellow-500\"><\/i> info@tohachisz.com<\/a><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"flex space-x-4\"><!-- [et_pb_line_break_holder] --> <span>Support Center<\/span><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Hero Section --><!-- [et_pb_line_break_holder] --> <\/p>\n<section class=\"faq-hero-bg h-80 flex items-center justify-center text-center px-6\"><!-- [et_pb_line_break_holder] --> <!-- Changed text color to dark gray\/black --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"max-w-4xl text-gray-900\"><!-- [et_pb_line_break_holder] --> <\/p>\n<h1 class=\"text-5xl font-bold mb-4\">\u010casto kladen\u00e9 ot\u00e1zky<\/h1>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<p class=\"text-xl text-gray-700\">Find answers to common questions about our manufacturing, ordering, and shipping processes.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Main FAQ Content --><!-- [et_pb_line_break_holder] --> <\/p>\n<section class=\"py-20 bg-white\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"container mx-auto px-6 max-w-5xl\"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- Category Filters --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"flex flex-wrap justify-center gap-4 mb-16\" id=\"category-filters\"><!-- [et_pb_line_break_holder] --> <button class=\"category-btn active px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm\" onclick=\"filterFAQ('all', this)\">All Questions<\/button><!-- [et_pb_line_break_holder] --> <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('general', this)\">General & Factory<\/button><!-- [et_pb_line_break_holder] --> <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('oem', this)\">OEM \/ Customization<\/button><!-- [et_pb_line_break_holder] --> <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('shipping', this)\">Order & Shipping<\/button><!-- [et_pb_line_break_holder] --> <button class=\"category-btn px-6 py-2 rounded-full border border-gray-200 font-semibold text-sm text-gray-600\" onclick=\"filterFAQ('warranty', this)\">Quality & Warranty<\/button><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- FAQ Items --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-list\"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- Category: General & Factory --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"general\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> Are you a factory or a trading company?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>We are a source manufacturer established in 2013. Our 10,000m\u00b2 factory is located in Shenzhen, China, with over 400 employees and a dedicated R&D team. We welcome clients to visit our facility or schedule a video tour.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"general\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> What certifications do your products have?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>Na\u0161e v\u00fdrobky jsou pln\u011b certifikov\u00e1ny pro sv\u011btov\u00e9 trhy. Jsme dr\u017eiteli certifik\u00e1t\u016f ISO9001 a BSCI. Na\u0161e v\u00fdrobky spl\u0148uj\u00ed normy CE, RoHS, FCC, KC (Korea), PSE (Japonsko) a UKCA. M\u016f\u017eeme tak\u00e9 poskytnout certifikace zdravotnick\u00fdch prost\u0159edk\u016f pro konkr\u00e9tn\u00ed modely.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Category: OEM \/ Customization --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"oem\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> Do you offer Private Label (OEM) services?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>Ano, OEM je na\u0161\u00ed hlavn\u00ed \u010dinnost\u00ed. M\u016f\u017eeme upravit v\u00fdrobek va\u0161\u00edm logem (s\u00edtotisk nebo forma), p\u0159izp\u016fsobit barvy a design obalu, a dokonce upravit funkce v\u00fdrobku nebo software na z\u00e1klad\u011b va\u0161ich po\u017eadavk\u016f.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"oem\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> What is the Minimum Order Quantity (MOQ)?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>U standardn\u00edch v\u00fdrobk\u016f s neutr\u00e1ln\u00edm obalem je MOQ pouh\u00fdch 50-100 kus\u016f. V p\u0159\u00edpad\u011b priv\u00e1tn\u00edch zna\u010dek (vlastn\u00ed logo\/obal) MOQ obvykle za\u010d\u00edn\u00e1 na 500-1000 jednotk\u00e1ch v z\u00e1vislosti na slo\u017eitosti modelu.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"oem\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> Can I get a sample before placing a bulk order?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>Rozhodn\u011b. Doporu\u010dujeme v\u00e1m otestovat na\u0161i kvalitu. Objedn\u00e1vky vzork\u016f odes\u00edl\u00e1me do 1-3 dn\u016f. N\u00e1klady na vzorek se vracej\u00ed p\u0159i n\u00e1sledn\u00e9 hromadn\u00e9 objedn\u00e1vce.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Category: Order & Shipping --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"shipping\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> What is the lead time for production?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>Pro objedn\u00e1vky vzork\u016f: 1-3 dny. Pro standardn\u00ed hromadn\u00e9 objedn\u00e1vky: 15-20 dn\u00ed. Pro pln\u011b p\u0159izp\u016fsoben\u00e9 objedn\u00e1vky OEM (prvn\u00ed s\u00e9rie): 15 dn\u00ed: 30-45 dn\u00ed po potvrzen\u00ed kresby. Opakovan\u00e9 objedn\u00e1vky jsou obvykle rychlej\u0161\u00ed (20-30 dn\u00ed).<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"shipping\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> What shipping terms (Incoterms) do you support?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>Podporujeme EXW, FOB, CIF a DDP (od dve\u0159\u00ed ke dve\u0159\u00edm se zaplacen\u00fdm clem). Spolupracujeme se spolehliv\u00fdmi spedit\u00e9rsk\u00fdmi firmami, kter\u00e9 v\u00e1m v z\u00e1vislosti na va\u0161em \u010dasov\u00e9m pl\u00e1nu a rozpo\u010dtu zajist\u00ed p\u0159epravu po mo\u0159i, letecky, po \u017eeleznici nebo expresn\u011b (DHL\/FedEx\/UPS).<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"shipping\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> What are your payment terms?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>Na\u0161e standardn\u00ed platebn\u00ed podm\u00ednka je T\/T (bankovn\u00ed p\u0159evod): T: 30% z\u00e1loha na zah\u00e1jen\u00ed v\u00fdroby a 70% z\u016fstatek p\u0159ed odesl\u00e1n\u00edm. Pro dlouhodob\u00e9 partnery nebo objedn\u00e1vky velk\u00fdch objem\u016f je k jedn\u00e1n\u00ed tak\u00e9 akreditiv (L\/C).<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Category: Quality & Warranty --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"warranty\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> What is your warranty policy?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>Na v\u0161echny na\u0161e v\u00fdrobky poskytujeme standardn\u00ed 12m\u011bs\u00ed\u010dn\u00ed z\u00e1ruku od data odesl\u00e1n\u00ed. Stoj\u00edme si za svou kvalitou a usilujeme o dlouhodob\u00e9 partnerstv\u00ed.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-item\" data-category=\"warranty\"><!-- [et_pb_line_break_holder] --> <button class=\"faq-question\"><!-- [et_pb_line_break_holder] --> How do you handle defective products?<!-- [et_pb_line_break_holder] --> <i class=\"fas fa-plus icon-plus\"><\/i><!-- [et_pb_line_break_holder] --> <\/button><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"faq-answer\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>Our defect rate is extremely low (<0.5%) due to strict QC. However, if defects occur, we provide free spare parts or replacement units in your next shipment. For urgent cases, we will work with you to find an immediate solution.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Still Need Help? --><!-- [et_pb_line_break_holder] --> <\/p>\n<section class=\"py-20 bg-gray-50 border-t border-gray-200\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"container mx-auto px-6 text-center\"><!-- [et_pb_line_break_holder] --> <\/p>\n<h2 class=\"text-3xl font-bold text-gray-900 mb-4\">Still have questions?<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<p class=\"text-gray-600 mb-8 max-w-2xl mx-auto\">Can’t find the answer you’re looking for? Please chat to our friendly team.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"flex justify-center gap-4\"><!-- [et_pb_line_break_holder] --> <a href=\"contact.html\" class=\"bg-yellow-600 text-white px-8 py-3 rounded hover:bg-yellow-700 transition font-bold\">Kontaktujte n\u00e1s<\/a><!-- [et_pb_line_break_holder] --> <a href=\"mailto:info@tohachisz.com\" class=\"bg-white border border-gray-300 text-gray-700 px-8 py-3 rounded hover:bg-gray-50 transition font-bold\">Email Support<\/a><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Footer --><!-- [et_pb_line_break_holder] --> <\/p>\n<footer class=\"bg-gray-900 text-white py-12 border-t border-gray-800 mt-auto\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"container mx-auto px-6 text-center\"><!-- [et_pb_line_break_holder] --> <\/p>\n<h2 class=\"text-2xl font-bold mb-4 tracking-widest\">TOHACHI<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<p class=\"text-gray-400 mb-8 text-sm\">P\u0159ekra\u010dov\u00e1n\u00ed star\u00fdch hranic, vytv\u00e1\u0159en\u00ed nov\u00fdch hodnot.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"text-xs text-gray-500\"><!-- [et_pb_line_break_holder] --> <\/p>\n<p>\u00a9 2025 Shenzhen Tohachi Industrial Co., Ltd. V\u0161echna pr\u00e1va vyhrazena.<\/p>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/footer>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- FAQ Logic Script --><!-- [et_pb_line_break_holder] --> <script><!-- [et_pb_line_break_holder] --> \/\/ Accordion Functionality<!-- [et_pb_line_break_holder] --> const questions = document.querySelectorAll('.faq-question');<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> questions.forEach(question => {<!-- [et_pb_line_break_holder] --> question.addEventListener('click', () => {<!-- [et_pb_line_break_holder] --> const item = question.parentElement;<!-- [et_pb_line_break_holder] --> const isActive = item.classList.contains('active');<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> \/\/ Close all other items<!-- [et_pb_line_break_holder] --> document.querySelectorAll('.faq-item').forEach(i => {<!-- [et_pb_line_break_holder] --> i.classList.remove('active');<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> \/\/ Toggle current item<!-- [et_pb_line_break_holder] --> if (!isActive) {<!-- [et_pb_line_break_holder] --> item.classList.add('active');<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> \/\/ Category Filtering Logic<!-- [et_pb_line_break_holder] --> function filterFAQ(category, btnElement) {<!-- [et_pb_line_break_holder] --> \/\/ Update Button Styles<!-- [et_pb_line_break_holder] --> document.querySelectorAll('.category-btn').forEach(btn => {<!-- [et_pb_line_break_holder] --> btn.classList.remove('active');<!-- [et_pb_line_break_holder] --> btn.classList.add('text-gray-600'); \/\/ Reset to inactive text color<!-- [et_pb_line_break_holder] --> btn.classList.remove('text-white');<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> btnElement.classList.add('active');<!-- [et_pb_line_break_holder] --> btnElement.classList.remove('text-gray-600');<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> \/\/ Filter Items<!-- [et_pb_line_break_holder] --> const items = document.querySelectorAll('.faq-item');<!-- [et_pb_line_break_holder] --> items.forEach(item => {<!-- [et_pb_line_break_holder] --> if (category === 'all' || item.dataset.category === category) {<!-- [et_pb_line_break_holder] --> item.style.display = 'block';<!-- [et_pb_line_break_holder] --> \/\/ Slight animation for reappearing items<!-- [et_pb_line_break_holder] --> setTimeout(() => item.style.opacity = '1', 50);<!-- [et_pb_line_break_holder] --> } else {<!-- [et_pb_line_break_holder] --> item.style.display = 'none';<!-- [et_pb_line_break_holder] --> item.style.opacity = '0';<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <\/script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/body><!-- [et_pb_line_break_holder] --><\/html>[\/et_pb_fullwidth_code][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_code _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″] FAQ | Support Center – Tohachi info@tohachisz.com Support Center Frequently Asked Questions Find answers to common questions about our manufacturing, ordering, and shipping processes. All Questions General & Factory OEM \/ Customization Order & Shipping Quality & Warranty Are you a factory or a trading […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tohachisz.com\/cs\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tohachisz.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tohachisz.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tohachisz.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tohachisz.com\/cs\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":35,"href":"https:\/\/tohachisz.com\/cs\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":2018,"href":"https:\/\/tohachisz.com\/cs\/wp-json\/wp\/v2\/pages\/52\/revisions\/2018"}],"wp:attachment":[{"href":"https:\/\/tohachisz.com\/cs\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}